FAQ

Frequently asked questions

About the Game

What’s a reveal game?
It’s a thoughtful way to share life’s biggest news. Instead of just telling friends and family, they play a lighthearted trivia game that ends in a heartfelt surprise. It turns a message into a memory. 💛
What occasions/life events are available?
We currently offer pregnancy, engagement, and retirement reveals—each with its own trivia style. More occasion, themes and game types are coming soon.
Can I preview before sharing?
Yes. You can open your game first to make sure everything feels just right before sending it out.

Ordering & Delivery

How do I receive my game?
After checkout, we’ll email you a secure, personalized link. It’s ready to share instantly—no waiting and no downloads.
Can I order more than one game?
Yes! Each order creates a unique link. Make different games for family, friends, or coworkers—whatever fits your moment.
Do you sell outside of the United States?
At this time, Revel Cue is only available and works within the United States. We’re focused on delivering the best experience here first, but we’re excited to expand to other countries in the future. Stay tuned — international availability is on our roadmap!

Playing & Access

Do I need to download anything to play the game?
Nope! Your game is fully web-hosted. There are no apps or files to install — just tap your personalized link we send after checkout, and it opens instantly in any browser on any device
How long will my game link stay active?
Each purchase includes 1 year of hosting and up to 1,000 plays/views.

After 1 year (or once 1,000 plays have been reached, whichever comes first), your link may expire.
How can I keep a memory of the game after my link expires
While your game won’t stay live forever, you can still save the memory of your special moment. Most customers use their phone or computer’s screen recording or screenshot feature to capture the trivia and the big reveal. That way, you’ll always have something to look back on, even after your link has expired.

Policies & Security

What if I change my mind?
Because each game is custom-made and digital, refunds aren’t possible once your link is created. You’ll always be able to preview before sharing.
Is my information safe?
Absolutely. We only use your details to generate your game. Your information is stored securely and never shared or sold. 🔒